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Why Not Outsource Your IT Department?

    Managed Services for Small and Medium Businesses

    “Not sure who to ask about IT issues?” We hear this often from small and medium-sized businesses (SMBs). If your company doesn’t have a dedicated IT department or IT is handled by someone juggling multiple roles, outsourcing your IT or using a Managed Service can help you operate more smoothly.


    1. Let Us Handle All Your IT Tasks

    • Managing PCs, servers, and network devices
    • Troubleshooting everyday employee issues
    • Security and antivirus protection
    • Cloud services like Microsoft 365 and Google Workspace
    • Support for implementing business software (e.g. ERP, POS systems)

    With a Managed Service, you can rely on a single provider to cover everything. It’s like having an in-house IT expert—without the overhead.


    2. Partner with Someone You Can Trust

    • Proven experience supporting SMBs
    • Friendly, knowledgeable, and fast support staff
    • Immediate help via remote or on-site support when needed

    You can consult with IT professionals whenever you need.


    3. Transparent Pricing That Fits Your Budget

    • Flat monthly pricing (a popular managed service option)
    • Pay-as-you-go ticket systems
    • One-time support also available

    We often hear: “I didn’t expect this much service for the price!”


    4. Leave Security to the Experts

    • Providers certified with ISMS or PrivacyMark
    • Access control and activity logging
    • NDAs and confidentiality agreements in place

    A Managed Service offers a comprehensive security approach you can rely on.


    5. Customized Solutions for Your Business

    • Tailored proposals based on a clear understanding of your operations
    • Easy-to-understand support for non-technical staff
    • Options for nationwide or bilingual (English/Japanese) support

    We aim to be your trusted IT partner—not just a vendor.


    6. Scalable Support for Future Growth

    • Ready to support headcount increases or new office openings
    • Proposals to support digital transformation (DX) and operational efficiency
    • Smooth handover if you decide to internalize IT functions later

    Your IT infrastructure can grow with your business.


    “Even if I don’t know much about IT, I want to do it right.” If that’s how you feel, you’re already on the right track. Let’s explore outsourcing and Managed Services as an option—starting with a simple consultation.


    📩 Contact Us Today

    Planetworks’ JapanAid PC Rescue 99, Managed services for SMEs in Japan.