Managed Services for Small and Medium Businesses
“Not sure who to ask about IT issues?” We hear this often from small and medium-sized businesses (SMBs). If your company doesn’t have a dedicated IT department or IT is handled by someone juggling multiple roles, outsourcing your IT or using a Managed Service can help you operate more smoothly.
1. Let Us Handle All Your IT Tasks
- Managing PCs, servers, and network devices
- Troubleshooting everyday employee issues
- Security and antivirus protection
- Cloud services like Microsoft 365 and Google Workspace
- Support for implementing business software (e.g. ERP, POS systems)
With a Managed Service, you can rely on a single provider to cover everything. It’s like having an in-house IT expert—without the overhead.
2. Partner with Someone You Can Trust
- Proven experience supporting SMBs
- Friendly, knowledgeable, and fast support staff
- Immediate help via remote or on-site support when needed
You can consult with IT professionals whenever you need.
3. Transparent Pricing That Fits Your Budget
- Flat monthly pricing (a popular managed service option)
- Pay-as-you-go ticket systems
- One-time support also available
We often hear: “I didn’t expect this much service for the price!”
4. Leave Security to the Experts
- Providers certified with ISMS or PrivacyMark
- Access control and activity logging
- NDAs and confidentiality agreements in place
A Managed Service offers a comprehensive security approach you can rely on.
5. Customized Solutions for Your Business
- Tailored proposals based on a clear understanding of your operations
- Easy-to-understand support for non-technical staff
- Options for nationwide or bilingual (English/Japanese) support
We aim to be your trusted IT partner—not just a vendor.
6. Scalable Support for Future Growth
- Ready to support headcount increases or new office openings
- Proposals to support digital transformation (DX) and operational efficiency
- Smooth handover if you decide to internalize IT functions later
Your IT infrastructure can grow with your business.
“Even if I don’t know much about IT, I want to do it right.” If that’s how you feel, you’re already on the right track. Let’s explore outsourcing and Managed Services as an option—starting with a simple consultation.
Contact Us Today
Planetworks’ JapanAid PC Rescue 99, Managed services for SMEs in Japan.