We aim to be the Levis of the WEB2.0 era
During the gold rush on the US west coast, jeans were more than simple clothes. They offered resistant and durable clothes for miners. Levis became so popular that even nowadays it is still a symbol of performance and resistance.
Our aim at JapanAid PC 99 is to make IT easier to use and to respond faster to our customers when there is a problem. As the「WEB2.0 Levis」, we aim to provide the best service for a long time to come.
Legal Declaration of Company Information
| Company Name | Planetworks Kabushiki Kaisha |
|---|---|
| Website | http://www.planetworks.co.jp |
| info@pnw.biz | |
| Headquarters Address | 〒150-0041 Tokyo, Shibuya, Jinnan 1-5-14 Mifune Building 406 |
| Phone Number | OVERSEAS CALL: +81-50-1803-4049 , LOCAL CALL: 050-1803-4049 |
| FAX | 03-6862-8315 |
| Access | >>Click here to see the access map >>Click here to see our location on google maps |
| Open Times | Weekdays 10：00～19：00 |
| Established | Since March 1998 |
| President | Saruwatari Kazuhide |
| Major Banks | Mitsui Sumitomo Bank Kawasaki Credit Union |
Company Policy
・Improve the well being of our employees with the right measure of play and work that results in the best performance.
・Corporate culture that promotes communication and openness.
・Always try to work better and do things better than before. Improvement is one of our core beliefs.
・Professionalism: as professionals we are always applying new techniques and studying new methods that can be applied to our job.
・Offer the best quality and add value to our services.
・Pay attention to every detail and improve ourselves.
PrivacyMark Acquisition certification 
| Certification Standard | JIS Q 15001 – Personal Information Protection Management System – Requirements |
| Accreditation Number | No. 10824740 (01) |
| Registration Expiry Date | July 1, 2021 |
| Examination and registration Organization | JIPDEC |
| Accreditation Body | JIPDEC |
License and Permits
| Telecommunication business | Telecommunications ministry report number A-20-9962 |
|---|---|
| Antiquary | No. of Tokyo Metropolitan Public Safety Commission 303310809243 |
| Eligibility | Government tendering qualification 0000091764 |
| DUNS | 697708654 |
| Teikoku | Registration number 960000320 |
Partner Alliance
CTO Co.,Ltd.
Japan Net Co.,Ltd.
Cleas Life Co.,Ltd.
Fusion GOL Co.,Ltd.
Softbank BB Co.,Ltd.
Daiwabo Information Systems Co.,Ltd.
Telepark Co.,Ltd.
Microsoft Co.,Ltd.
IBM World Partner
Microsoft Registered Partner
CISCO Registered Partner
SONY Business Vaio Partner
Everex Authorized Service Provider
Fusion GOL Partner
We are taking part on the「Team -6%」effort.
Planetworks is a member of 「Team -6％」.
■Planetworks Responsibilities
・PC Recycling
・Cool Business, Warm Business promotion
・Reduce the amount of printed documents
■Customer Harassment Prevention Policy
We value respectful communication. Abusive language, intimidation, excessive or unreasonable demands, and any conduct that harms our staff’s dignity or safety will not be tolerated. We will respond sincerely to legitimate complaints; however, for harassing behavior we may limit or cease communication, suspend or terminate the business relationship, and, if necessary, contact relevant authorities and take legal action.
Scope: Applies to all interactions (in person, phone, email, chat, SNS).
Examples (non-exhaustive): Insults, slurs, threats, persistent late-night calls, demands beyond contract or law, forced apologies, stalking of specific staff, and obstruction of business.
Contact:Click here to contact us/ +81-3-5728-3575 (Mon–Fri 10:00–19:00 JST)
Please feel free to contact us first
If you are having trouble with PC troubles, please do not hesitate to consult us.
