FAQ: Japan Aid PC Rescue Team
Here are some frequently asked questions about Japan Aid PC Rescue Team:
Q: What kind of services does Japan Aid PC Rescue Team provide?
A: We are a team of professionals specializing in various PC-related troubleshooting, including PC repair and on-site PC repair. We are able to resolve a wide range of PC troubles, such as data recovery, network connection issues, PC hardware malfunctions, virus infections, and security measures. We handle over 8,000 PC troubles annually and can even address issues that other companies cannot solve.
Q: What types of PC troubles can you handle?
A: We handle a broad range of issues, including PC repair and setup, as well as data recovery, network connection issues, PC hardware malfunctions, virus infections, and security measures. Based on customer feedback, we have a track record of resolving diverse problems like repairing PCs that repeatedly freeze, OS upgrades (e.g., Windows Vista to Windows 7), and internet connection problems. We can handle any kind of trouble.
Q: Is the consultation subject to a fee?
A: Phone consultations are free of charge and provide peace of mind. Our experienced supporters will assist you over the phone.
Q: What are your business hours?
A: Phone consultations are accepted on weekdays from 10:00 AM to 7:00 PM (19:00).
Q: What repair methods are available?
A: The main repair methods include:
▪On-site Support: We will visit you on the same day you call us and resolve the issue on the spot.
▪Drop-off Repair: You can bring your PC directly to us for repair.
▪Delivery/Mail-in Repair: You can send your PC via courier or mail for repair.
Q: What is your on-site service area?
A: We rush to you anywhere nationwide. Our on-site service area covers the entire country.
Q: What is your pricing structure like?
A: Our pricing is reasonable, transparent, and easy to understand, making it simple to request our services.
Q: How experienced are your service providers?
A: Our PC rescue team has extensive experience with over 8,000 cases annually. Our highly skilled supporters, who are professionals experienced in resolving various PC troubles, will assist you.
Q: Do you offer services for corporations?
A: Yes, we offer specialized menus for corporations.
Q: Do you provide aftercare or regular maintenance services?
A: Yes, we have an aftercare/regular maintenance service called “Anshin Club” (Reliable Club), which provides reliable support services.