JapanAid PC救急隊

PC REPAIR ・PC TROUBLE SERVICE、ON SITE SUPPORT・CARRY-IN REPAIR ・FREE CONSULTATION・365DAY AVAILABILITY

パソコン修理のジャパンエイドPC救急隊 24時間受付・年中無休
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Planetworks Inc.
Japan Aid PC99
 <Head Office>
406 Mifune Bldg,
1-5-14 Jinnan,
Shibuya-ku,
Tokyo 150-0041

Access Map


TEL 03-5728-3576
FAX 03-6862-8315

Contact form
料金表(個人様向)

Our Prices

Last Updated 2009.5.1
When there is a problem the price structure is as follows 「Base Ra」+「Diagnostic Rate」+「Service Charge (Repair)」.
Other Services price structure 「Base Rate」+「Service Charge  (Repair)」.
Carry In ・Delivery Repair price structure 「Diagnostic Rate」+「Service Charge(Repair)」.
Our prices are not based on time, but on finishing the job. If we do not fix it, you do not need to pay the repair fees.   (※tax excluded)
●On Site with diagnostic Base Rate Diagnostic Service Rate (Repair) Total
【Example】 5,000 3,000 5,000
(Boot Trouble)
\13,000
●On Site Specified Service Base Rate Servicer Rate Total
【Example】 5,000 5,000
(Internet Set Up)
\10,000
●Carry In - Delivery Repair Base Rate Diagnostic Service Rate (Repair) Total
【Example】 2,000 3,000 5,000
(Boot Trouble)
\10,000
  • If you cancel the visit two ours before the oppointment a \5,000 penalty fee is required.
  • If you choose per hour charge it is \6,000/hour.
  • In case of MAC computers, the base rate is \7,000.

■Base Rate ■Trouble Repair ■Set Up and Other Services ■Computer Rental ■Maintenance

■Base Rate
Service Information Rates
(tax excluded.)
Notes
Trip Fee Base Rate \5,000 See here the areas we cover with this Base Rate
Please contact us for other areas. (up to 10km from the covered area +\1,000、up to 20km +\2,000)
Late Night Fee \15,000 When the engineer works from 22:00 to 09:00.
*Please use this service only for emergencies (network  failure, data recovery, etc.). Please refrain from using the late night service for hardware troubles. 
Telephone Support \5,000 Up to 30 minutes. After 30 minutes our fee is \1,000 for every ten minutes Weekdays 10:00-19:00、5 minutes free consultation.
Please click here to buy a phone support ticket.

■Trouble Repair Rates
Service Information Rates
(tax excluded)
Notes
<PC Troubles>
Diagnostic Fee \3,000 Find out the couse of the problem.
E-mail Troubleshooting \3,000 Can't receive or send emails.
Wired LAN Troubleshooting
(Per Unit)
\5,000 Wired LAN network recovery (If resolved within 30 minutes).
Wired LAN Troubleshooting \8,000 Wired LAN network recovery.If a router or other networking equipment set up is required or if it takes more than 30 minutes. 
Wireless LAN Troubleshooting
(Per Unit)
\5,000 Wireless LAN network recovery (If resolved within 30 minutes).
Wireless LAN Troubleshooting \8,000 Wireless LAN network recovery.  If a router or other networking equipment set up is required or if it takes more than 30 minutes. 
Internet Connection Troubleshooting
(Per Unit)
\3,000 ADSL、Fiber connection trouble. (If caused by a virus different fees aplly).
Internet Set Up \8,000 If you need to set up a Router or other networking equipment.
Boot Trouble \5,000 Repair MBR and system files.
Abnormal behaviour \5,000 Can't print, can't see the screen and other serious problems.
Replace Disk \6,000〜 Desktop disk replacement.
Includes setting up partitions.
In case of laptops:
If it is possible to replace just removing one lid \6,000
If it is neccessary to remove the keyboard \10,000
If complete dissasembly is required \12,000
※Parts costs not included.Note 1)(\7,000〜)
Replacement of other components \5,000〜
\7,000
Replacement of CD-ROM、CD-RW、DVD(In case of laptops \7,000)。
※Parts costs not included. Note 1)
Windows Restore \2,000 Using Windows System Restore Tools
Windows Upgrade \3,000 Upgrade to a newer Service Pack
Windows Repair Install \7,000 Using the OEM CD to make a repair installation.
PC Inspection Windows Installation\6,000Temporarily install Windows to verify a PC. 
Widnows Recovery \10,000 Install Windows using a recovery disk.
Windows Recovery \12,000 Install windows. (Other software not included)
Windows Recovery \15,000 Includes recovering some settings from the hard disk.
Server TroublesContact us for an estimateServer problem troubleshooting will be quoted separately. 
Data Recovery When you can not access the data to your disk when can recover it an copy to another disk. The fees are for removable disks or internal disks that have already been extracted from the PC. If you haev difficulty extracting the disk this work will be charged separately. 
In case of a physical failure, the job will be done in a clean room. In this case a diagnostic fee of \15,000 and a separate data recovery will be charged. Click here for more information about data recovery.
Hard Disk

\15,000〜\30,000
The cost depends on the amount of data recovered when we copy it to an external hard disk or USB memory.
〜Up to 100GB \15,000
〜Up to 200GB \20,000
More than 200GB \25,000

※The cost of the external hard disk or USB memory is charged separately. 
※If the recovery takes more than 3 days due to severe damage, an extra fee of \5,000 will be charged regardless of the amount of data.
DVD-R

\15,000〜
If you want to record the data on DVDs
1DVD \15,000
2 or more DVDs \7,000 / unit

※If the recovery takes more than 3 days due to severe damage, an extra fee of \5,000 will be charged regardless of the amount of data.
Safe Data Deletion \5,000 Completely erase the data of your hard disk so that it can not be recovered.
Power Problem \10,000 Replace capacitors of the power supply (desktop)
※Parts costs are not included.Note 1)
Mother Board Repair Contact us for estimate Replace capacitors, disassembly and assembly.
※Parts costs are not included.Note 1)
Replace Mother Board (Desktop)\15,000
(Laptop)
\20,000
Recplace motherboard . (Only desktop) New OS set up will be charged separately. 
If you need to save data, it is possible for an aditional cost.
※The motherboard should be purchased by the customer.
Replace inverter of a Laptop \5,000 ※Parts costs are not included. Note 1)
Replace TFT panel or backlight on a laptop Contact us for a cost estimate ※Parts costs are not included. Note 1)
(Parts costs are \20.000-\30.000)
Installing Optional Cards \3,000 Connect and install drivers of LAN and other boards.
※Parts costs are not included. Note 1)
Extract Floppy Disk \3,000 When the disk is stuck, extract it from the disk unit.
Extract CD \5,000 Extract a CD when it is stuck in the CD drive.
Replace Keyboard \5,000 Replace the Keyboard on a laptop
※Parts costs not included. Note 1)
Replace Power Supply \5,000 ※Parts costs not included. Note 1)
<Anti Virus Spyware>
Install Anti Virus \3,000 Install Anti Virus. Software and updates not included (Available on request)
Remove Virus \10,000 Virus Cleaning.
Advice on viruses.
Anti Virus Pack \12,000 Check and remove virus.
Advice on viruses
Install Anti-Virus software
※Software cost not included. (Available on request)
Remove Spyware \10,000 Spyware Cleaning
Spyware Prevention Pack ¥4,000 Install anti-spyware software
Advice on spyware
※Operating manual.
<Other Services>
Disk Problems Support Pack \26,000 Replace hard disk. Install Windows. Printer set up. Internet set up. E-mail set up. 
*Parts are not included.(\7,000〜) Note 1)

■Set Up Rates
Service Information Rates
(tax excluded.)
Notes
Network Survey\10,000Survey of a network of up to 5 devices including routers and NWPRT. (In case of more devices a separate fee may apply).
Network Design\5,000Planning and drawing the configuration of a local network. There are cases when a separate fee may be required.
Set up IP Phone\10,000Set up an IP Phone. If routers of PBX are involved there is an extra fee of \5,000.
LAN Cable InstallationContact usLAN cabling for home and corporations.
Increase Memory \3,000 Install new memory modules (1module)
※Parts are not included. Note 1)
Set up browser or email \4,000 Internet Explorer, Outlook Express set up
Provider application \3,000 Set up Internet Provider applications.
Internet Settings \5,000 Internet Settings (ADSL、Cable)
We can set up Internet Explorer and Ourlook Express
Network (Wired LAN)Installation and set up \5,000 Set up and installation of wired networks.
※Parts are not included. Note 1)
Network (Wireless LAN)Installation and set up \8,000 Set up Wi-fi on the router and set up one client (1 unit)
※Parts are not included. Note 1)
Add a wireless LAN \4,000 Set up a wireless LAN on one device 
※Parts are not included. Note 1)
Network Printer Set Up \3,000 Set up a shared network printer.
Printer Server Set Up \5,000 Set up a Printer Server on a network
※Parts are not included. Note 1)
Network Sharing Preferences \5,000 Set up shared folders on a network.
VPN Set Up \40,000 Connect two LANs and create a virtual network (IPSec)
※It is necessary to install a Yamaha router to enable VPN. (separate cost)
\30,000 Mobile VPN
※It is necessary to install a Yamaha router to enable VPN. (separate cost)
Google apps Set Up\8,000Set up your domain to be used with google apps.
Import Email from Outlook into Gmail\3,000For 1 PST file.
Set Up Security Cameras \50,000The price includes a Corega CG-NCMN Camera. Installation, set up, set up for remoev viewing (mobile phone).
Computer Installation \6,000 Installation of PC and initial set up.
Internet-ADSL Pack \10,000 Available providers (Yahoo!BB/FLETS ADSL/ BFLETS)
Install the modem, set up Internet・Internet Explorer・Outlook Express. 
LAN Connection Pack \20,000 Build a wired or wireless LAN for up to 4 PCs. Includes set up of shared printers.
Disk Problems Support Pack \26,000Disk replacement. Windows Recovery. Printer Setup. Internet and email set up.  Install Anti Virus.
※Parts are not included. Note 1)
PC Set Up
Random Pack
\28,000 Install a new computer and set up. Set up Internet (Yahoo!BB/ FLETS ADSL/ BFLETS). Install modem, e-mail set up, wired/wireless LAN set up. Set up various peripheral devices.
※Parts are not included. Note 1)
NEW PC MIGRATION PACK \18,000 To move all the data from your old PC to a new PC and set it up with the same configuration as the old computer. (About three ours work time)
<Example of work>
Data migration
Internet set up
E-mail set up (import all emails and account information)
Printer set up
Install software
Install anti virus etc...
※Customer will provide all the software that has to be installed.
※If there are many settings to do and it takes more than 3 ours, every extra our will cost \6.000
Data Back Up Pack\10,000Set up automatic backup to an external hard disk.
※External disk and backup software not included. Note 1)
<SOFTWARE INSTALL>
Software Installation ¥2,000 Printer software or other application installation.
※Software not included.
Skype installation and set up ¥3,000 Calll anywhere in the world after we install and set up skype.
<Peripherals Set Up>
External disk expansion \3,000 Disk expansion
※Parts are not included. Note 1)
Printer set up \3,000 Printer set up
Scanner set up \3,000 Scanner set up
Digital Camera set up \3,000 Digital Camera set up
Multifunction machine set up \5,000 Set up Printer・FAX・Scanner

■Computer Rental Rates
Service Information Rates
(tax excluded.)
Notes
Computer Rental \8,000 PC to be used during the repair time (1 PC)

■Maintenance Service Rates
Service Information Rates
(tax excluded.)
Notes
Inspection Pack \15,000 Outside and inside cleaning, inspection, hardware noise check, virus check, security updates. 
Laptop Cleaning\5,000Dissasemble clean and assemble.
Data back up \3,000 On the same disk (30minutes)。
Create Recovery Media \5,000 Record to a CD previously existing recovery files on the hard disk.
Data Migration
Copy data from a disk that is not broken to another hard disk or DVD.   The fees are for removable disks or internal disks that have already been extracted from the PC. If you haev difficulty extracting the disk this work will be charged separately. 
Hard Disk

\5,000〜
If destination is another computer, external hard disk or USB memory. 
Up to 〜10GB \5,000
Up to 〜100GB \10,000
+\5,000 for every other 100GB
※Extenral hard disk or flash drive is not included.
DVD-R

\10,000〜
Save data to a CD or DVD
1st disk \10,000
2nd and subsequent disks \5,000
Note 1)If you order the parts procurement to Planetworks there is a 15% purchase fee over the retail price (minimum \2000). 
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