JapanAid PC救急隊 PC REPAIR ・PC TROUBLE SERVICE、ON SITE SUPPORT・CARRY-IN REPAIR ・FREE CONSULTATION・365DAY AVAILABILITY
パソコン修理のジャパンエイドPC救急隊 24時間受付・年中無休・相談無料
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Planetworks Inc.
Japan Aid PC99
 <Head Office>
406 Mifune Bldg,
1-5-14 Jinnan,
Shibuya-ku,
Tokyo 150-0041

Access Map


TEL 03-5728-3576
FAX 03-6862-8315

Contact form
Computer Repair/Set up/Trouble 24hour-365 days Nation wide on site support
  • No power on my PC!
  • Can not receive emails!
  • Remove virus and sepyware!
  • Can not connect ot the Internet!
  • Computer makes a strange noise・・・
  • Retreive data from a computer that does not work
  • I don't know how to set up a wireless network.
★Whatever your problem please call us. Japan Aid can help you wherever you are.

Phone 03-5728-3576 or  0120-859-910

 ■Phone Hours of Operation ・ Free Consultation・・・・・・・・・・・・・・・・・・・・・・・
電話受付時間帯

We take orders for PC trouble on site support 24 hours year round. Do not hesitate to contact us on weekends, national holidays, new year holidays, golden week or summer holidays. 
As our operators are very busy during night time and early morning ours, please use this service only for emergencies (network trouble, data recovery, etc.). Please refrain from using this service if you need new peripherals or if you have hardware related issues, as we will not be able to source the replacement parts during the night.  Please be careful when you dial our number to avoid mistakes during night ours.
Free consultation is available all year round including weekends and holidays between 10:00〜19:00.

 ■On Site Support Service Hours・・・・・・・・・・・・・・・・・・・・・・・
 出張可能時間帯

Nationwide on site support is available 24 hours year round.
※Orders received between 24:00〜08:00 will be serviced from 10AM.
※Please understand that there are times when all our engineers may be busy.
※Extra trip fees may be neccessary for some distant locations.
Click here to see more information about on site PC repair.

  ■Late Night Fee Hours・・・・・・・・・・・・・・・・・・・・・・・
 深夜早朝料金時間帯
※If the work is done between 22:00-09:00 late night fee applies. 
We take orders for same day late night on site support until 24:00.
※Please understand that there are times when all our engineers may be busy.

Safe and free helpline
Phone 03-5728-3576 or  0120-859910
*Weekdatys, Saturdays, Sundays and public holidays between 10:00〜19:00、5 minutes free advice available.
*Depending on the service you require you can shoose between on site support, carry-in, delivery and phone support.
*You can come to our headquarters in Shibuya (resevation required)
*Support to be paid for every 5 minutes Please click here for paid support.
Carry In ・ Delivery PC Repair
We accept carry in PCs in our headquarters in Shibuya, Osaka, Nagoya, Shizuoka, Sapporo, Hiroshima and other major cities. 
Carry in time in Shibuya headquarters is 10:00〜19:00(weekends and holidays until 8:00)
Open all year except (12/31-1/3)
We accept delivery repairs from anywhere in Japan.

 ■Carry In Service response time・・・・・・・・・・・・・・・・・・・・・・・
持込修理時間帯

Click here for more information about carry in and delivery repair.
If it is about computers, we can do anything!
■Your one stop PC Service
*We can do anything you need: hardware troubleshooting, network repair, virus disinfection, installation and configuration.
On site support OK!Carry In OK!Delivery OK!Phone Support OK!MAC OK!Consultation OK!
English・Spanish and other languages OK!Late night emergency services OK!Electronics OK!Holidays and weekend support OK!
Safe and transparent billing (Simple price system)
*Standard case fee system and special case hour pricing available.
*We can give you a cost estimation after diagnosis.

Click here to see our price list.
Supported by experienced professionals with over 8000 cases every year
We are well versed in both individual clients and corporate customers.
We will propose the best solution to your needs.
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